From Monitoring to AI Operations: How MSPs turn Auvik-Style Visibility Into Quiet, Scalable NOCs

Stop Drowning in Alerts. Start Running a Quiet, AI‑Assisted NOC.

JOIN THIS WEBINAR


February 18th | 11 AM PST

Your MSP already has strong monitoring and maps. Tools like Auvik give you excellent visibility—but your team is still buried in alerts, tickets, and context‑switching.

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This live webinar shows how to add an AI operations layer with Netverge so you can scale clients, not headcount.

What You’ll Learn

The Visibility Ceiling

Why adding more tools and alerts does not scale your MSP and only burns out your team. If your margins depend on hero engineers, you have already hit the ceiling.

What an AI Operations Layer Actually Does

How Netverge turns noisy signals into clear, prioritized work your team can handle. It does the sorting, grouping, and context-building so engineers start with answers, not guesswork.

Live Workflow Demo

Watch a real incident get built the right way before it ever hits a tech. The issue, the evidence, and the next steps arrive together, not scattered across five tools.

Business Outcomes That Matter

What changes when your MSP stops hiring just to keep up with noise.

Cleaner operations, better margins, and services you can confidently sell on top of what you already run.

Who This Is For

This session is built for:

✅ MSP owners and managing partners who feel growth is limited by NOC capacity

✅ NOC managers and service desk leaders responsible for alert queues and SLAs

✅ Technical leads at MSPs already running Auvik or similar tools who want AI‑driven operations, not just more alerts

If you are hitting a capacity wall even with good tooling, this webinar is for you.

Meet the Hosts

Charlene Ignacio

CEO, Fornix Sales & Marketing

Charlene Ignacio is a recognized thought leader in the channel and the CEO of Fornix Marketing & PR Agency, a national firm trusted by MSPs, MSSPs, and technology vendors. With a background spanning business development, channel strategy, and partner engagement, Charlene has spent over two decades helping technology leaders grow their visibility and drive results.

She is a frequent speaker at industry events and is widely known for her ability to simplify complex topics and inspire action. Charlene brings a real-world, no-fluff approach that resonates with IT providers, vendors, and ecosystem partners alike.

Jim Gurol

Co-Founder, Netverge

Jim Gurol is the CEO and Co-Founder of Netverge, an AI-driven operations platform built to help MSPs and IT teams move beyond static monitoring into agentic, workflow-driven support. With more than 25 years of experience in enterprise networking, telecom, and managed services, Jim brings a practitioner’s perspective to building systems that automate triage, diagnostics, and operational decision-making—without taking control away from engineers.

Under his leadership, Netverge was recognized as the 2025 Generative AI Product of the Year, reflecting its focus on practical, production-grade AI rather than experimental automation. Netverge combines high-fidelity telemetry, contextual awareness, and agentic workflows to reduce noise, eliminate manual ticket hygiene, and ensure AI does the homework before an issue ever reaches a human.

Jim is focused on helping MSPs and IT leaders rethink the future of IT operations—shifting from alert-driven workflows to AI-assisted systems that surface context, coordinate work, and scale support without intrusive mote management or linear headcount growth

Save Your Seat

This webinar will fill up fast.

Secure your spot now and walk into 2026 prepared, protected, and ahead of the curve.

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